I dialed the Harvey co-op’s after-hours line, only to reach a recording. Eventually someone answered at 12:40. He sounded sleepy and irritated.
“Harvey Farmers Co-op, emergency line.”
“This is Connie Weber,” I said. “My mother is Elsie Heinz. Out east of town on 64th Street. Her tank is at five percent. Her furnace is going out. She’s eighty-two.”
There was a pause.
“Elsie Heinz,” the man said. “Art Heinz’s wife?”
“Yes.”
“Ma’am, this is Duane Kessler,” he said. “I’ve been driving propane out there for twenty-two years. I knew your dad.”
Suddenly his sleepiness disappeared.
“Is she okay?” he asked. “Is she warm?”
“She’s in her coat and hat,” I said. “It’s fifty-one degrees in the house.”
He fell silent momentarily.
“I can’t get the truck out tonight,” he said. “Roads are drifted shut. County won’t plow 64th till morning. I’ll be there first thing. Soon as I can get through.”
“Thank you,” I said.
“In the meantime,” Duane said, “turn the thermostat down to fifty-five. I know that sounds crazy. But it’ll make what’s left last longer. Get her in the warmest room. Close the doors to the other rooms. Is there a space heater?”
“I don’t know.”
“Look in the basement,” Duane said. “Art always kept one down there. A little electric one. For the well pump.”
I found the dusty heater behind the water softener. Its small element glowed orange. I brought it upstairs, plugged it in beside Dad’s chair, and shut the doors to the kitchen, dining room, and hallway to contain warmth. I tucked the afghan around Mom’s legs and spread my red parka over her.
Then I sat on the floor, back against the recliner’s vinyl, and remained awake until morning.
## Part Eight: Morning
At seven, I heard the county plow scraping gravel along 64th Street. Its flashing orange light swept across the frosted windows before the vehicle appeared.
At ten-forty, I called the co-op’s main office. Marlene answered. She’d worked its front desk since I was in high school.
“Connie Heinz!” she said. “Duane told me. He’s loading up right now. How’s your mother?”
“Cold,” I said.
“I need to ask you something, Marlene,” I said. “The account. Mom’s propane account. Whose name is it under?”
She hesitated.
“It’s under Pam’s name,” Marlene said. “Pamela Ruff. She set it up after your dad passed. She’s the billing contact.”
“Can I change that?”
Another pause.
“Well,” Marlene said slowly. “The account just needs one name for billing. Whoever’s responsible for the payments. If Pam agrees, or if you just want to open a new one in your name and close hers, we can do that.”
“I want to open a new one,” I said. “In my name. Today.”
Marlene asked no questions. After thirty years at that desk, she’d surely witnessed plenty of family complications.
“Okay, honey,” she said. “I’ll set it up.”
Pam was my sister; Mom had begged me not to challenge her. But somebody had to be accountable for propane payments. I decided that person would be me.
## Part Nine: The Driver
Duane arrived around two. At sixty-one, he had a gray beard, a Harvey Hornets stocking cap, and a face reddened by thirty years of North Dakota wind. He backed the large white delivery truck alongside the tank, climbed out, and knocked at the kitchen door.
Mom answered in her brown coat and red-and-green hat. Seeing her, Duane removed his cap.
“Mrs. Heinz,” he said. “I’m sorry I couldn’t get here sooner.”
“Oh, Duane,” Mom said. “You shouldn’t have come out in this. It’s not that cold in here.”
He glanced beyond her at the frost coating the kitchen windows. He nodded and returned to the truck.
He filled the tank to eighty percent: 375 gallons at $2.09 each. The delivery ticket totaled $783.75. I charged roughly $784 to my card at Mom’s kitchen counter while Duane used a reader from his coat pocket.
Then I asked him something else.
“Duane,” I said. “Can you put the tank on keep-full?”
He looked at me.
“Keep-full?” Mom said. “What’s that?”
“It’s a program,” Duane said. “Automatic delivery. We put a little monitor on the tank. It sends a signal to the office. When it gets down to thirty percent, we come out and fill it. You don’t have to call. Nobody has to remember.”
He turned toward me.
“It bills to the account holder,” he said. “Every time.”
“Put it on keep-full,” I said. “In my name.”
He nodded.
“Yes, ma’am,” he said.
From then on, the cooperative would watch the level. Nobody would have to remember another delivery.
## Part Ten: Seventy
After Duane drove away, I approached the round Honeywell thermostat and pushed its pointer to seventy.
The furnace clicked below us. Following a pause came the soft whump of ignition. A vibration traveled through the floor to my boots, as though the farmhouse itself were breathing again. The fan started, sending warm air through the floor registers. It smelled of dust, old metal, and the winters of my childhood.
Mom remained in Dad’s recliner, still bundled in her coat and hat. She heard the furnace start and closed her eyes.
An hour later, the house reached sixty-eight degrees. Frost melted from the windows, forming narrow streams of water down the glass.
Mom rose carefully, bracing herself on the chair’s arm because of her bad knees. She peeled off her knitted gloves and placed them on the end table. Then she removed the red-and-green hat. Her flattened white hair stood with static, and she smoothed it using her palm.
Next she unbuttoned and unzipped the brown coat. She crossed the living room into the kitchen, stopped before the hooks beside the back door, and hung it up.
She rested her hand on it.
“I forgot,” she said quietly, “what this felt like.”
## Part Eleven: The Text
That evening, Mom went to sleep beneath two quilts in her warm bedroom. I sat at the kitchen table and messaged Rob and Dean, but not Pam. I told them the propane tank was full and instructed them to send next October’s contributions to me. I’d explain everything at Easter.
Dean called within a minute.
“Connie, what happened? Is Mom okay?”
“Mom’s fine,” I said. “She’s warm. She’s asleep.”
“What do you mean, she’s warm?” Dean said. “Was she cold?”
I paused.
“Dean,” I said. “I’ll tell you everything at Easter. Face to face. I don’t want to do it on the phone.”
He went quiet.
“Is it Pam?” he asked.
“At Easter,” I said.
Rob was feeding cattle when I texted. He called around ten that night, as he often does.
“Got your text,” he said. “What’s going on?”
“Mom’s warm,” I said. “The tank’s full. It’s on automatic now. In my name.”
He remained silent. Rob seldom speaks much; he’s most like Dad.
“Was she cold?” he asked finally.
“Yes,” I said.
“How cold?”
“Fifty-one degrees in the house,” I said. “She was sleeping in her coat.”
His long exhale reached me over the phone.
“Okay,” Rob said. “Easter.”
He ended the call. Both brothers now knew Mom was warm. The rest would wait until we met.
## Part Twelve: Pam
Pam called Thursday, five days later. I was processing payroll at my desk in the Bismarck school district office. I nearly ignored her name on the screen, but answered.
“The co-op called me,” Pam said. No hello. “They said Mom’s tank was moved off my account.”
“It was,” I said.
“To your name.”
“Yes.”
Silence stretched between us.
“You went behind my back,” Pam said.
Her voice shook, though not exactly with anger.
“I went to the co-op,” I said.
She stayed quiet. I heard her breathing, clinic phones ringing, and someone calling her name.
“Pam,” I said. “I found Mom in her coat. In Dad’s chair. The tank was at five percent. It was fifty-one degrees in the house.”
No response.
“Pam.”
She hung up. We wouldn’t speak again for eleven weeks.
## Part Thirteen: Eleven Weeks
Those eleven weeks were agonizing. I called Mom nightly. She was safe and comfortable; the automatic monitor worked. In February Duane topped off the tank without anyone requesting it.
“Pam still comes Sundays,” Mom told me in February. “She brings my groceries. She takes me to church.”
“Does she talk about me?” I asked.
Mom hesitated.
“No,” she said.
After Steve returned from the cold snap, I lay beside him staring at the ceiling. I kept recalling the pink delivery slip and its 200 gallons. Rob, Dean, and I had each sent $250 every October, pleased with ourselves for doing our part.
I kept calculating: $750 from the three of us, but only $400 worth of propane. What happened to the other $350? And had Pam ever contributed her promised $250?
Steve tried to discuss it one evening in March.
“Have you thought about calling her?” he asked one night in March.
“She hung up on me.”
“That was eight weeks ago.”
“She went behind our back first,” I said. “She took our money and let Mom freeze.”
Steve was quiet.
“Connie,” he said. “Do you know that’s what happened?”
I opened my mouth but couldn’t answer immediately.
“No,” I said finally. “I don’t know.”
“Then maybe,” Steve said gently, “you ought to find out before Easter.”
But I didn’t call. Pride, anger, and hurt kept me silent. As the second-oldest, I’d always watched Pam take charge, knowing best and managing Mom’s affairs from nearby while the rest of us contributed money. I didn’t want to make the first call.
## Part Fourteen: Easter
We returned to the farm at Easter, as we always had. Our family gathered there each year, even when Dad was alive. Once, when Dean was hospitalized in Fargo with appendicitis, we’d carried Easter dinner to his hospital room. We always found a way to come together.
Steve and I drove from Bismarck on Saturday afternoon. Most snow had melted, except for grimy patches in ditches and along the shelterbelt’s shaded northern edge. Mud darkened the fields. Geese flew north through a broad blue sky. In the sunshine, Mom’s propane tank looked freshly white; the keep-full monitor blinked green.
She greeted us at the back door in a blue cardigan, apron, and slippers. No coat or hat. I checked the kitchen temperature: seventy-one degrees.
By Sunday noon the family had assembled. Ham roasted in the oven, accompanied by scalloped potatoes and green bean casserole. Rolls rose beneath a towel on the counter. Mom had baked two kuchens, peach and prune, using the German custard-pie recipe her mother taught her in that same kitchen in 1950.
Rob and Dean drank coffee at the table. Rob had come from Rugby with Linda, his wife. Dean drove from Fargo with Kelly and their two teenagers, now absorbed in their phones in the living room. Steve watched a Twins spring-training game with Rob’s son.